Returns & Exchanges
At Starr Western Wear, we want you to be completely satisfied with your purchase. If your boots, apparel, or accessories don't fit perfectly, you can return or exchange them within 30 days of delivery provided they are in new, unworn condition with original tags.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the unworn items in their original packaging, ensuring all tags are attached and boot boxes are protected inside a separate shipping carton.
Label and Ship
Print the prepaid shipping label provided through our portal, attach it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing